Care OS
Bring your clinical, operational and financial data together in one modern, secure end-to-end platform
Customisable Electronic Medical Record
Collect and manage all the data important to your service in one secure EMR. Securely stored and backed up to meet GDPR and Privacy Act Standards.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Rich client profile
Capture a deep, relevant set of data against all your clients. Add any files, referral details, payment information, key contacts and more. Set up specific profiles for Adults, Teens, Children or Couples with the right data for each context.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Custom data fields
Define exactly what you want to know. Set both Profile data and Health data variables and answer formats. See the history and know who changed what when.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Manage Referrals and Episodes
Coordinate your care with granular data on each individual case. Assess referrals and open episodes with all meta data in one place.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Connect your forms directly
Collect data from clients directly via our smart forms. See historic responses, and update or fill in missing fields easily.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Clinical note templating
Define multiple templates for observational notes. Gather both structured observations and free text. Set what must be provided. Flows into your analytics.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Encrypted and Backed Up
Data secured at Rest and in Transit with AES256 encryption. Control access with granular team permission controls to decide who sees what. Hourly, Daily and Weekly backups for peace of mind.
Automated. Fast. Accurate.
Psychometrics
Fast to administer. Auto-scored with results ready instantly.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Send or facilitate
Send to clients to complete as part of remote monitoring or triage. Or generate a QR code to do in person side-by-side or in the waiting room.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Large library of common and condition specific measures
Measure what matters with 90+ psychometrics integrated. Add your own to your personal library.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Auto-scored to save time
Instantly scored so you can get straight to the insight. Sub-scales and interpretation guidance included.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Set up automated collection
Need pre, during and post treatment? Set rules to complete at various points in your intervention. See what is outstanding so you know where to follow up.
Minimise your whitespace
Intelligent Scheduling
Complete control over access to your service. Make it easy for staff to maximise their time, easy for admin to coordinate and easy for clients to self manage their appointments.
“The members of our team who have Tacklit have effectively learnt the program within a few days of creating an account, which speaks to the user friendly interface. ”
Anne Maree
Caraniche
Tacklit AI
Products that help you care
Our AI development efforts focus on unlocking time for your team in key high frequency workflows.
AI Case Note Companion
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes. Blend in other clinical and operational data securely. Fine controls to customise to your specific style.
AI Case Note Companion
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes. Blend in other clinical and operational data securely. Fine controls to customise to your specific style.
AI Case Note Companion
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes. Blend in other clinical and operational data securely. Fine controls to customise to your specific style.
AI Case Note Companion
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes. Blend in other clinical and operational data securely. Fine controls to customise to your specific style.
AI Session Summaries
For telehealth sessions fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summaries
For telehealth sessions fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summaries
For telehealth sessions fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summaries
For telehealth sessions fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
Advanced safety and security
Designed with robust security features to protect sensitive client data. It ensures that information is processed securely within the right legal jurisdiction, with automatic anonymisation of personal information before processing.
Secure Data Processing
Sensitive client data is masked and not passed through large language models (LLMs). Client files are stored securely, with client content inserted post-processing.
Secure Data Processing
Sensitive client data is masked and not passed through large language models (LLMs). Client files are stored securely, with client content inserted post-processing.
Secure Data Processing
Sensitive client data is masked and not passed through large language models (LLMs). Client files are stored securely, with client content inserted post-processing.
Secure Data Processing
Sensitive client data is masked and not passed through large language models (LLMs). Client files are stored securely, with client content inserted post-processing.
Data Location
Meet Data Sovereignty compliance. All information is processed within the correct jurisdiction, ensuring compliance with local data protection laws.
Data Location
Meet Data Sovereignty compliance. All information is processed within the correct jurisdiction, ensuring compliance with local data protection laws.
Data Location
Meet Data Sovereignty compliance. All information is processed within the correct jurisdiction, ensuring compliance with local data protection laws.
Data Location
Meet Data Sovereignty compliance. All information is processed within the correct jurisdiction, ensuring compliance with local data protection laws.
AES256 Encryption
Your data is encrypted to industry leading standards both in transit and at rest.
AES256 Encryption
Your data is encrypted to industry leading standards both in transit and at rest.
AES256 Encryption
Your data is encrypted to industry leading standards both in transit and at rest.
AES256 Encryption
Your data is encrypted to industry leading standards both in transit and at rest.
Stay in control
Peace of mind your valuable data is not being used to train models or repurposed by big tech.
Stay in control
Peace of mind your valuable data is not being used to train models or repurposed by big tech.
Stay in control
Peace of mind your valuable data is not being used to train models or repurposed by big tech.
Stay in control
Peace of mind your valuable data is not being used to train models or repurposed by big tech.
Virtual care simplified
Fully integrated telehealth
Utilise our Twilio powered video calling capability for your telehealth sessions. Secure links integrated directly to your schedule make joining a call a breeze.
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Secure one-one & group calls
Include the right people on each call. Invites automatically include the right links. Clients join with one click (secure unqiue link, no login needed).
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Control your setup
Virtual or blurred backgrounds. Waitroom allows you to control entry and participants easily.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Share screens
Walkthrough content, review assessments or do collaborative forms and exercises through easy screen sharing capability.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Get call attendance analytics
Simple, powerful reports that show you who joined, when. Get a call quality report and know where issues occurred so you can respond.
Manage your intake process
Referral and Waitlist Management
Set up your inbound referral flow. Allow first and third person referrals. Create waitlist profiles that you can triage and prioritise.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Request extra details
After the initial referral run a triage or onboarding process that allows you to capture more client info, psychometrics or e-sign consent forms.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Allocate clients to right workflow
Use referral information to prioritise and assign clients to the right process for your service. Set stages to designate specific actions for different cohorts.
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Manage and report on your demand
See your waitlist in one place and understand the details behind your demand. Report on volume, wait times and other relevant demographic detail
Reports and Advanced Analytics
Powerful, self-serve clinical and operational analytics to help you understand what is happening across your service.Create custom data feeds to flow into 3rd party reporting tools like Microsoft Power BI.
Save Time. Do more.
Everything you need to run a high quality healthcare service.
Book A Demo
Book A Demo
Book A Demo
16+
16+
590%
590%
Hours a month saved by each staff member
Give your team time to focus on care and not paperwork. Delight your clinical staff with simple, powerful tools.
Hours a month saved by each staff member
Give your team time to focus on care and not paperwork. Delight your clinical staff with simple, powerful tools.
Return on investment
Our customers have reported an average of 6X ROI through the value delivered by Tacklit.
Return on investment
Our customers have reported an average of 6X ROI through the value delivered by Tacklit.
Organise your revenue operations
Billing
Manage your invoices with ease. Collect payment from patients or 3rd party funders. Finance reports at your fingertips. Run claims and collections at scale.
Invoicing automated
Set up your finance workflow to trigger invoices upon booking, or service delivery. Control who gets what when. Invoice individuals or create groups to bill larger contracts.
Template invoices for different funders / billing types
Template invoices for different funders / billing types
Template invoices for different funders / billing types
Template invoices for different funders / billing types
Monitor payments, see who needs follow up.
Monitor payments, see who needs follow up.
Monitor payments, see who needs follow up.
Monitor payments, see who needs follow up.
Offer in-person, online or transfer payment options.
Offer in-person, online or transfer payment options.
Offer in-person, online or transfer payment options.
Offer in-person, online or transfer payment options.
Painless payment and claims
Simple and elegant checkout experience for clients. Support both pre and post pay settings. Submit claims to Medicare and DVA directly with all the right data.
Fast, secure online checkout for out of pocket charges.
Fast, secure online checkout for out of pocket charges.
Fast, secure online checkout for out of pocket charges.
Fast, secure online checkout for out of pocket charges.
Store card details to charge later.
Store card details to charge later.
Store card details to charge later.
Store card details to charge later.
Pre-populate your claims data to save time.
Pre-populate your claims data to save time.
Pre-populate your claims data to save time.
Pre-populate your claims data to save time.
Connect to your finance systems
Connect Tacklit to leading accountancy software like Xero and QuickBooks. Real time data flows mean your finance team will have all the information they need.
Map the specific data fields you need.
Map the specific data fields you need.
Map the specific data fields you need.
Map the specific data fields you need.
Streamline your finance management process.
Streamline your finance management process.
Streamline your finance management process.
Streamline your finance management process.
Connect the tools you already use with 100+ integrations
Connect the tools you already use with 100+ integrations
Connect the tools you already use with 100+ integrations
Connect the tools you already use with 100+ integrations
Frequently Asked Questions
Everything you need to know about Tacklit Care OS
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Who owns my data?
You are the Data Controller. We act, with your permission, as your Data Processor. You can withdraw your permission and you retain access to everything collected.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I move data from my old system?
Of course. Our implementation team are very experienced at securely extracting, mapping and bringing your historic records into Tacklit.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I push data to other systems?
Yes. Tacklit has a set of APIs that can move data to other systems that need access. We also create data feeds based on your needs in CSV, XML or JSON formats.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
Can I migrate my forms or templates?
Yes. Tacklit makes it easy to recreate your existing documents directly on our platform. So the information you collect can be stored securely in the right place.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
How does a Care OS subscription work?
We have a Licence based subscription or a Cost per Consult based subscription. You can see more detail on our pricing page.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Can I customise my analytics?
Yes. Our dashboards are built around you, so you can include the metrics that are important to your service.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Integrations
Connect Tacklit to other mission critical apps
Connect your tools, connect your teams. Your team’s favourite tools are just a click away.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Google integration
Work faster and smarter by integrating directly with Google Calendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Apple integration
Work faster and smarter by integrating directly with iCalendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Microsoft integration
Work faster and smarter by integrating directly with Calendar, right in the app.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Stripe integration
To secure checkout to allow clients to pay on booking or via invoice.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Xero integration
To automate invoicing, payment and appointment reconciliation.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Quickbooks integration
To automate all your accounting and finance data in one place.
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
Medicare
Run BulkBill, Rebate and DVA claims directly from Tacklit with ease
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
MS Power BI
Use our Tacklit Data Pipeline to connect your Tacklit data into analysis and visualisation tools
+ more
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Marketing Automation
Connect your client profile information and events to your marketing platform to improve your client engagement efforts
Partnering with leading healthcare providers
Working across primary care, community care and specialised health program providers
Extend our platform
Use our APIs to integrate with your existing technical applications. Let our talented engineering team extend your capacity and capability to deliver exactly what you need.
RESTful APIs
Trigger functions powered by Tacklit from your existing applications or EHR system. Push and pull data as and when you need it.
RESTful APIs
Trigger functions powered by Tacklit from your existing applications or EHR system. Push and pull data as and when you need it.
RESTful APIs
Trigger functions powered by Tacklit from your existing applications or EHR system. Push and pull data as and when you need it.
RESTful APIs
Trigger functions powered by Tacklit from your existing applications or EHR system. Push and pull data as and when you need it.
Bolt-on Modules
Extend your capability by using Engage or Amplify on top of your existing stack. Create new experiences without painful re-platforming
Bolt-on Modules
Extend your capability by using Engage or Amplify on top of your existing stack. Create new experiences without painful re-platforming
Bolt-on Modules
Extend your capability by using Engage or Amplify on top of your existing stack. Create new experiences without painful re-platforming
Bolt-on Modules
Extend your capability by using Engage or Amplify on top of your existing stack. Create new experiences without painful re-platforming
PRICING
Plans to fit your needs
Explore our plans in more detail
USD
AUD
GBP
Care OS
INCLUDES
Deep customisable Client file
Powerful calendar and scheduling tools with ability to link to 3rd party calendars like Outlook and Gmail
Rich analytics and reporting
Custom forms, services, activities and care pathways
Group delivery and cohort management
Referral and waitlist management
Report and letter creation and custom templating
Online donations and custom donation forms and appeals
Enhance through our comprehensive add-ons library for Telehealth, outbound calls, broadcast messaging, eFax, NHS reporting and more...
LICENCE OPTIONS
Based on our Annual plan
$
/ month per
Unlimited
user
1
/
$
10
/ month per
Occasional
user
2
/
$
0
/ month per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Care OS
PRO
Includes all features in Care OS plus…
Online payment collection with powerful automation
Securely store and charge credit cards on file
Invoice automation and controls for private payers and block funded contracts
Unlimited claiming for Medicare / DVA / Eclipse
Invoice templating
Service packages and bundles with granular control on allocation, billing and utilisation
Connect to accounting via API to Xero or QuickBooks for automatic invoice mapping
Multi workspace capability for different service arms / brands (add-on)
LICENCE OPTIONS
Based on our Annual plan
$
34
/ month per
Unlimited
user
1
/
$
17
/ month per
Occasional
user
2
/
$
0
/ month per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Engage
INCLUDES
Whitelabel digital front door with ability to search and match to right program or practitioner online.
Client and Third Party registration online. Includes ability to set up profile, add key detail and take card payments
Whitelabel client portal with ability to manage care, pay invoices, book appointments and interact with content
Custom domain and web analytics tracking
Home for digital programs and activities (add-on)
Custom email templates
Mentor role for secure risk management of lived experience workforce
LICENCE OPTIONS
Based on an Annual plan
500 users
500
active users*
/
10000
API calls / month
/
$
499
/ month
Talk to Sales
* Active user: A client or lived experience worker who has created an account and is in active status.
FEATURE OUTLINE
Comprehensive toolkit for health care delivery
Compare our features and plan inclusions to decide what best fits your needs
Care OS
Simple, powerful clinical care delivery system
Talk to Sales
Care OS Pro
Advanced care coordination and revenue management
Talk to Sales
Engage
Bring your service online and delight your clients
Talk to Sales
Care OS + Engage
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Tacklit AI
Case Note Companion (Add-on)
Automated Session Summaries (Add-on)
ADD ONS
Power up your experience
Based on what is important for your service, we can connect and power you to deliver care your way
USAGE BASED OPTIONAL SERVICES
Create outbound messages to clients to share key information. Send to individual or cohorts of clients when
Bulk SMS
Market rate based on usage
Deliver telehealth sessions via our integrated solution and pay only for the participant minutes you use.
Video / VoIP
$0.01 / min
Dial from your browser and have clients receive a call on their mobile
Outbound Phone Calling
$0.10 / min
Send and receive faxes to a dedicated number into your Tacklit inbox.
eFax
$10 / month + $0.10 / page sent (free to receive)
Collect payments online with credit, debit and wallet payments. Flexibility to pass on processing fees to payer.
Online Payments
2.5% per transaction
ACCOUNT AND DATA MANAGEMENT
Add workspaces to run all lines of your service under one account but with granular branding and access controls
Additional Workspaces
$79 / month
Your own data pipeline to connect all Tacklit events to other systems for analytics or marketing automation.
Data Pipeline
$149 / month
Let our team run your data mapping and connection to your destination. Contact us to learn about supported destinations.
Managed Data Connection
$79 / month
Use your existing enterprise identity authorisation provider to control Tacklit access. Use Microsoft, Google, oAuth or SAML compatible providers.
SSO
$199 / month
TACKLIT AI
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes.
Case Note Companion
$10 / user / mo
Fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summation
Volume based
ADD ONS
Tech-stack transition packages
Streamline your upgrade with our package for smooth migration and integration of your new tech stack.
Premium Onboarding
Secure Data Migration
Professional Services
Premium Onboarding
Our Premium Onboarding service ensures a seamless start with dedicated project management and custom implementation. We tailor every step to your business needs, providing personalized training and setup to make your launch stress-free. From initial setup to final execution, we guide you through the process, allowing you to focus on your business’s growth.
Benefits
Dedicated Project Management: Benefit from a single point of contact who will oversee your entire onboarding process, ensuring that every detail is meticulously planned and executed.
Stress-Free Setup: Enjoy a smooth and hassle-free setup experience as our experts handle all the technical aspects, from account configuration to system integrations.
Tailored Implementation Strategy: Receive a customized implementation plan that aligns with your specific business objectives, ensuring a seamless transition and maximum efficiency.
Ongoing Support and Guidance: Gain access to continuous support throughout the onboarding process, with our team available to answer questions, provide solutions, and ensure everything runs smoothly.
Comprehensive Training Programs: Empower your team with personalized training sessions designed to equip them with the knowledge and skills needed to maximize the potential of your new system.
Accelerated Time-to-Value: Achieve faster results with a streamlined onboarding process that minimizes downtime and accelerates the time it takes to realize the full value of your investment.
Request more details
FAQ
How long does it take to get live on Tacklit?
It really depends on the complexity of your organisation and what is important for a rollout to go well. We can be as fast as same day for a green field project, but more typically an implementation runs around 45 days to ensure right set up, data migration and people training and support is done effectively.
Do you offer Free Trials?
How does data migration work?
What are your payment terms?
I have a flexible staffing model, can you support that?
Do you integrate into other tools?
TALK TO US
Discuss your needs with our friendly team
PRICING
Plans to fit your needs
Explore our plans in more detail
USD
AUD
GBP
Care OS
INCLUDES
Deep customisable Client file
Powerful calendar and scheduling tools with ability to link to 3rd party calendars like Outlook and Gmail
Rich analytics and reporting
Custom forms, services, activities and care pathways
Group delivery and cohort management
Referral and waitlist management
Report and letter creation and custom templating
Online donations and custom donation forms and appeals
Enhance through our comprehensive add-ons library for Telehealth, outbound calls, broadcast messaging, eFax, NHS reporting and more...
LICENCE OPTIONS
Based on our Annual plan
$
/ month per
Unlimited
user
1
$
10
/ month per
Occasional
user
2
$
0
/ month per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Care OS
PRO
Includes all features in Care OS plus…
Online payment collection with powerful automation
Securely store and charge credit cards on file
Invoice automation and controls for private payers and block funded contracts
Unlimited claiming for Medicare / DVA / Eclipse
Invoice templating
Service packages and bundles with granular control on allocation, billing and utilisation
Connect to accounting via API to Xero or QuickBooks for automatic invoice mapping
Multi workspace capability for different service arms / brands (add-on)
LICENCE OPTIONS
Based on our Annual plan
$
34
/ month per
Unlimited
user
1
$
17
/ month per
Occasional
user
2
$
0
/ month per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Engage
INCLUDES
Whitelabel digital front door with ability to search and match to right program or practitioner online.
Client and Third Party registration online. Includes ability to set up profile, add key detail and take card payments
Whitelabel client portal with ability to manage care, pay invoices, book appointments and interact with content
Custom domain and web analytics tracking
Home for digital programs and activities (add-on)
Custom email templates
Mentor role for secure risk management of lived experience workforce
LICENCE OPTIONS
Based on an Annual plan
500 users
500
active users*
10000
API calls / month
$
499
/ month
Talk to Sales
* Active user: A client or lived experience worker who has created an account and is in active status.
FEATURE OUTLINE
Comprehensive toolkit for health care delivery
Compare our features and plan inclusions to decide what best fits your needs
Care OS
Simple, powerful clinical care delivery system
Talk to Sales
Care OS Pro
Advanced care coordination and revenue management
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Tacklit AI
Case Note Companion (Add-on)
Automated Session Summaries (Add-on)
Engage
Basic features for a practice.
Talk to Sales
Care OS + Engage
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
ADD ONS
Power up your experience
Based on what is important for your service, we can connect and power you to deliver care your way
USAGE BASED OPTIONAL SERVICES
Create outbound messages to clients to share key information. Send to individual or cohorts of clients when
Bulk SMS
Market rate based on usage
Deliver telehealth sessions via our integrated solution and pay only for the participant minutes you use.
Video / VoIP
$0.01 / min
Dial from your browser and have clients receive a call on their mobile
Outbound Phone Calling
$0.10 / min
Send and receive faxes to a dedicated number into your Tacklit inbox.
eFax
$10 / month + $0.10 / page sent (free to receive)
Collect payments online with credit, debit and wallet payments. Flexibility to pass on processing fees to payer.
Online Payments
2.5% per transaction
ACCOUNT AND DATA MANAGEMENT
Add workspaces to run all lines of your service under one account but with granular branding and access controls
Additional Workspaces
$79 / month
Your own data pipeline to connect all Tacklit events to other systems for analytics or marketing automation.
Data Pipeline
$149 / month
Let our team run your data mapping and connection to your destination. Contact us to learn about supported destinations.
Managed Data Connection
$79 / month
Use your existing enterprise identity authorisation provider to control Tacklit access. Use Microsoft, Google, oAuth or SAML compatible providers.
SSO
$199 / month
TACKLIT AI
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes.
Case Note Companion
$10 / user / mo
Fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summation
Volume based
ADD ONS
Tech-stack transition packages
Streamline your upgrade with our package for smooth migration and integration of your new tech stack.
Premium Onboarding
Secure Data Migration
Professional Services
Premium Onboarding
Our Premium Onboarding service ensures a seamless start with dedicated project management and custom implementation. We tailor every step to your business needs, providing personalized training and setup to make your launch stress-free. From initial setup to final execution, we guide you through the process, allowing you to focus on your business’s growth.
Benefits
Dedicated Project Management: Benefit from a single point of contact who will oversee your entire onboarding process, ensuring that every detail is meticulously planned and executed.
Stress-Free Setup: Enjoy a smooth and hassle-free setup experience as our experts handle all the technical aspects, from account configuration to system integrations.
Tailored Implementation Strategy: Receive a customized implementation plan that aligns with your specific business objectives, ensuring a seamless transition and maximum efficiency.
Ongoing Support and Guidance: Gain access to continuous support throughout the onboarding process, with our team available to answer questions, provide solutions, and ensure everything runs smoothly.
Comprehensive Training Programs: Empower your team with personalized training sessions designed to equip them with the knowledge and skills needed to maximize the potential of your new system.
Accelerated Time-to-Value: Achieve faster results with a streamlined onboarding process that minimizes downtime and accelerates the time it takes to realize the full value of your investment.
Request more details
FAQ
How long does it take to get live on Tacklit?
It really depends on the complexity of your organisation and what is important for a rollout to go well. We can be as fast as same day for a green field project, but more typically an implementation runs around 45 days to ensure right set up, data migration and people training and support is done effectively.
Do you offer Free Trials?
How does data migration work?
What are your payment terms?
I have a flexible staffing model, can you support that?
Do you integrate into other tools?
TALK TO US
Discuss your needs with our friendly team
PRICING
Plans to fit your needs
Explore our plans in more detail
USD
AUD
GBP
Care OS
INCLUDES
Deep customisable Client file
Powerful calendar and scheduling tools with ability to link to 3rd party calendars like Outlook and Gmail
Rich analytics and reporting
Custom forms, services, activities and care pathways
Group delivery and cohort management
Referral and waitlist management
Report and letter creation and custom templating
Online donations and custom donation forms and appeals
Enhance through our comprehensive add-ons library for Telehealth, outbound calls, broadcast messaging, eFax, NHS reporting and more...
LICENCE OPTIONS
Based on our Annual plan
$
p/mo per
Unlimited
user
1
/
$
10
p/mo per
Occasional
user
2
/
$
0
p/mo per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Care OS
PRO
Includes all features in Care OS plus…
Online payment collection with powerful automation
Securely store and charge credit cards on file
Invoice automation and controls for private payers and block funded contracts
Unlimited claiming for Medicare / DVA / Eclipse
Invoice templating
Service packages and bundles with granular control on allocation, billing and utilisation
Connect to accounting via API to Xero or QuickBooks for automatic invoice mapping
Multi workspace capability for different service arms / brands (add-on)
LICENCE OPTIONS
Based on our Annual plan
$
34
p/mo per
Unlimited
user
1
/
$
17
p/mo per
Occasional
user
2
/
$
0
p/mo per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Engage
INCLUDES
Whitelabel digital front door with ability to search and match to right program or practitioner online.
Client and Third Party registration online. Includes ability to set up profile, add key detail and take card payments
Whitelabel client portal with ability to manage care, pay invoices, book appointments and interact with content
Custom domain and web analytics tracking
Home for digital programs and activities (add-on)
Custom email templates
Mentor role for secure risk management of lived experience workforce
LICENCE OPTIONS
Based on an Annual plan
500 users
500
active users*
/
10000
API calls / month
/
$
499
/ month
Talk to Sales
* Active user: A client or lived experience worker who has created an account and is in active status.
FEATURE OUTLINE
Comprehensive toolkit for health care delivery
Compare our features and plan inclusions to decide what best fits your needs
Care OS
Simple, powerful clinical care delivery system
Talk to Sales
Care OS Pro
Advanced care coordination and revenue management
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Tacklit AI
Case Note Companion (Add-on)
Automated Session Summaries (Add-on)
Engage
Basic features for a practice.
Talk to Sales
Care OS + Engage
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
ADD ONS
Power up your experience
Based on what is important for your service, we can connect and power you to deliver care your way
USAGE BASED OPTIONAL SERVICES
Create outbound messages to clients to share key information. Send to individual or cohorts of clients when
Bulk SMS
Market rate based on usage
Deliver telehealth sessions via our integrated solution and pay only for the participant minutes you use.
Video / VoIP
$0.01 / min
Dial from your browser and have clients receive a call on their mobile
Outbound Phone Calling
$0.10 / min
Send and receive faxes to a dedicated number into your Tacklit inbox.
eFax
$10 / month + $0.10 / page sent (free to receive)
Collect payments online with credit, debit and wallet payments. Flexibility to pass on processing fees to payer.
Online Payments
2.5% per transaction
ACCOUNT AND DATA MANAGEMENT
Add workspaces to run all lines of your service under one account but with granular branding and access controls
Additional Workspaces
$79 / month
Your own data pipeline to connect all Tacklit events to other systems for analytics or marketing automation.
Data Pipeline
$149 / month
Let our team run your data mapping and connection to your destination. Contact us to learn about supported destinations.
Managed Data Connection
$79 / month
Use your existing enterprise identity authorisation provider to control Tacklit access. Use Microsoft, Google, oAuth or SAML compatible providers.
SSO
$199 / month
TACKLIT AI
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes.
Case Note Companion
$10 / user / mo
Fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summation
Volume based
ADD ONS
Tech-stack transition packages
Streamline your upgrade with our package for smooth migration and integration of your new tech stack.
Premium Onboarding
Secure Data Migration
Professional Services
Premium Onboarding
Our Premium Onboarding service ensures a seamless start with dedicated project management and custom implementation. We tailor every step to your business needs, providing personalized training and setup to make your launch stress-free. From initial setup to final execution, we guide you through the process, allowing you to focus on your business’s growth.
Benefits
Dedicated Project Management: Benefit from a single point of contact who will oversee your entire onboarding process, ensuring that every detail is meticulously planned and executed.
Stress-Free Setup: Enjoy a smooth and hassle-free setup experience as our experts handle all the technical aspects, from account configuration to system integrations.
Tailored Implementation Strategy: Receive a customized implementation plan that aligns with your specific business objectives, ensuring a seamless transition and maximum efficiency.
Ongoing Support and Guidance: Gain access to continuous support throughout the onboarding process, with our team available to answer questions, provide solutions, and ensure everything runs smoothly.
Comprehensive Training Programs: Empower your team with personalized training sessions designed to equip them with the knowledge and skills needed to maximize the potential of your new system.
Accelerated Time-to-Value: Achieve faster results with a streamlined onboarding process that minimizes downtime and accelerates the time it takes to realize the full value of your investment.
Request more details
FAQ
How long does it take to get live on Tacklit?
It really depends on the complexity of your organisation and what is important for a rollout to go well. We can be as fast as same day for a green field project, but more typically an implementation runs around 45 days to ensure right set up, data migration and people training and support is done effectively.
Do you offer Free Trials?
How does data migration work?
What are your payment terms?
I have a flexible staffing model, can you support that?
Do you integrate into other tools?
TALK TO US
Discuss your needs with our friendly team
PRICING
Plans to fit your needs
Explore our plans in more detail
USD
AUD
GBP
Care OS
INCLUDES
Deep customisable Client file
Powerful calendar and scheduling tools with ability to link to 3rd party calendars like Outlook and Gmail
Rich analytics and reporting
Custom forms, services, activities and care pathways
Group delivery and cohort management
Referral and waitlist management
Report and letter creation and custom templating
Online donations and custom donation forms and appeals
Enhance through our comprehensive add-ons library for Telehealth, outbound calls, broadcast messaging, eFax, NHS reporting and more...
LICENCE OPTIONS
Based on our Annual plan
$
p/mo per
Unlimited
user
1
$
10
p/mo per
Occasional
user
2
$
0
p/mo per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Care OS
PRO
Includes all features in Care OS plus…
Online payment collection with powerful automation
Securely store and charge credit cards on file
Invoice automation and controls for private payers and block funded contracts
Unlimited claiming for Medicare / DVA / Eclipse
Invoice templating
Service packages and bundles with granular control on allocation, billing and utilisation
Connect to accounting via API to Xero or QuickBooks for automatic invoice mapping
Multi workspace capability for different service arms / brands (add-on)
LICENCE OPTIONS
Based on our Annual plan
$
34
p/mo per
Unlimited
user
1
$
17
p/mo per
Occasional
user
2
$
0
p/mo per
Admin
user
3
Talk to Sales
1 . Unlimited user: Superuser control options, unlimited schedule and cases.
2 . Occasional user: Practitioner role, schedule limit of 2 day p/week, 12 active cases.
3 . Admin user: Non client facing, access focused on schedule and client management
Engage
INCLUDES
Whitelabel digital front door with ability to search and match to right program or practitioner online.
Client and Third Party registration online. Includes ability to set up profile, add key detail and take card payments
Whitelabel client portal with ability to manage care, pay invoices, book appointments and interact with content
Custom domain and web analytics tracking
Home for digital programs and activities (add-on)
Custom email templates
Mentor role for secure risk management of lived experience workforce
LICENCE OPTIONS
Based on an Annual plan
500 users
500
active users*
10000
API calls / month
$
499
/ month
Talk to Sales
* Active user: A client or lived experience worker who has created an account and is in active status.
FEATURE OUTLINE
Comprehensive toolkit for health care delivery
Compare our features and plan inclusions to decide what best fits your needs
Care OS
Simple, powerful clinical care delivery system
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Tacklit AI
Case Note Companion (Add-on)
Automated Session Summaries (Add-on)
Care OS Pro
Basic features for a practice.
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Engage
Basic features for a practice.
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
Care OS + Engage
Talk to Sales
Client Records
Comprehensive Profile Support
Rich Profile Data
Rich Health Data
Clinical Note Templates
Client Letters Templates
Psychometrics & Charting
Episodic Care Management
Custom Forms
Referral and Waitlist Management
Custom Referral Forms
Waitlist Management
Referral inbox
Referral API
Care Co-ordination
Group Delivery
Multi Disciplinary Teams
Care Pathways
Cohort Management
Task Management
Scheduling
Online Client Booking
Rich Calendar Controls
Appointment Types
Activity Types
Group Appointments
Service Delivery Tracking
3rd party calendar connections
Communications
Appointment Confirmations
Appointment Reminders
Broadcast Messages
Risk Alerts
Integrated Telehealth
Automated Video Room Creation
Direct Outbound Phone Calls
Call Analytics
Revenue Management
Invoicing Templates
Payment Collection
Finance Reporting
Accountancy Connections
Medicare / DVA / Ecplise Claiming
Patient Engagement
Branded Client Portal
Branded Digital Front Door
Practitioner Matching
Digital Programs
Lived Experience Tracker
Digital Homework Exercises
Availability API
Create Profile API
Analytics & Reporting
Appointment Delivery Analysis
Progress and Outcome Measures
Finance and Debtors Reporting
Instantly export data to Excel or CSV files
Team
Staff Profiles
Granular Permission Management
Case Load & Working Schedules
Super User Controls
Workspaces
MFA
Lived Experience Worker Role
SSO (Add-on)
ADD ONS
Power up your experience
Based on what is important for your service, we can connect and power you to deliver care your way
USAGE BASED OPTIONAL SERVICES
Create outbound messages to clients to share key information. Send to individual or cohorts of clients when
Bulk SMS
Market rate based on usage
Deliver telehealth sessions via our integrated solution and pay only for the participant minutes you use.
Video / VoIP
$0.01 / min
Dial from your browser and have clients receive a call on their mobile
Outbound Phone Calling
$0.10 / min
Send and receive faxes to a dedicated number into your Tacklit inbox.
eFax
$10 / month + $0.10 / page sent (free to receive)
Collect payments online with credit, debit and wallet payments. Flexibility to pass on processing fees to payer.
Online Payments
2.5% per transaction
ACCOUNT AND DATA MANAGEMENT
Add workspaces to run all lines of your service under one account but with granular branding and access controls
Additional Workspaces
$79 / month
Your own data pipeline to connect all Tacklit events to other systems for analytics or marketing automation.
Data Pipeline
$149 / month
Let our team run your data mapping and connection to your destination. Contact us to learn about supported destinations.
Managed Data Connection
$79 / month
Use your existing enterprise identity authorisation provider to control Tacklit access. Use Microsoft, Google, oAuth or SAML compatible providers.
SSO
$199 / month
TACKLIT AI
Effortlessly convert shorthand notes or voice recordings into fully formatted case notes.
Case Note Companion
$10 / user / mo
Fully record and transcribe conversations. Automatically generate structured documentation with key points and summaries, which are directly integrated into the client's profile.
AI Session Summation
Volume based
ADD ONS
Tech-stack transition packages
Streamline your upgrade with our package for smooth migration and integration of your new tech stack.
Premium Onboarding
Secure Data Migration
Professional Services
Premium Onboarding
Our Premium Onboarding service ensures a seamless start with dedicated project management and custom implementation. We tailor every step to your business needs, providing personalized training and setup to make your launch stress-free. From initial setup to final execution, we guide you through the process, allowing you to focus on your business’s growth.
Benefits
Dedicated Project Management: Benefit from a single point of contact who will oversee your entire onboarding process, ensuring that every detail is meticulously planned and executed.
Stress-Free Setup: Enjoy a smooth and hassle-free setup experience as our experts handle all the technical aspects, from account configuration to system integrations.
Tailored Implementation Strategy: Receive a customized implementation plan that aligns with your specific business objectives, ensuring a seamless transition and maximum efficiency.
Ongoing Support and Guidance: Gain access to continuous support throughout the onboarding process, with our team available to answer questions, provide solutions, and ensure everything runs smoothly.
Comprehensive Training Programs: Empower your team with personalized training sessions designed to equip them with the knowledge and skills needed to maximize the potential of your new system.
Accelerated Time-to-Value: Achieve faster results with a streamlined onboarding process that minimizes downtime and accelerates the time it takes to realize the full value of your investment.
Request more details
FAQ
How long does it take to get live on Tacklit?
It really depends on the complexity of your organisation and what is important for a rollout to go well. We can be as fast as same day for a green field project, but more typically an implementation runs around 45 days to ensure right set up, data migration and people training and support is done effectively.
Do you offer Free Trials?
How does data migration work?
What are your payment terms?
I have a flexible staffing model, can you support that?
Do you integrate into other tools?
TALK TO US
Discuss your needs with our friendly team
Get in touch with our friendly team today.
Discover Tacklit and amplify the impact of your service
Book A Demo
Get in touch with our friendly team today.
Discover Tacklit and amplify the impact of your service
Book A Demo
Get in touch with our friendly team today.
Discover Tacklit and amplify the impact of your service
Book A Demo
Get in touch with our friendly team today.
Discover Tacklit and amplify the impact of your service
Book A Demo
Powering proactive, personalised, outcome-driven health care
Australia
St Kilda, Melbourne
We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.
United Kingdom
St Johns Court, Chester
Partnering with
Powered by Tacklit.
Powering proactive, personalised, outcome-driven health care
Australia
St Kilda, Melbourne
We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.
United Kingdom
St Johns Court, Chester
Partnering with
Powered by Tacklit.
Powering proactive, personalised, outcome-driven health care
Australia
St Kilda, Melbourne
We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.
United Kingdom
St Johns Court, Chester
Partnering with
Powered by Tacklit.
Powering proactive, personalised, outcome-driven health care
Australia
St Kilda, Melbourne
We acknowledge the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.
United Kingdom
St Johns Court, Chester
Partnering with
Powered by Tacklit.